※If your area is outside of the 5 Wards of Central Tokyo (Minato-ku, Chiyoda-ku, Chuo-ku, Shinjuku-ku, and Shibuya-ku), We may not be able to accommodate the booking due to logistics, as our team is primarily focused within these 5 wards of Central Tokyo.
I highly recommend Tokyo Cleaner JP! They were fantastic... on time, professional, quiet while I worked, and did an amazing job. I will be using them consistently from now on!
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Standard cleaning, General housekeeping, Deep clean
Generally speaking when I see reviews about a company with all 5-stars, I form an opinion that it’s a fake. However, some more internet research and urgent cleaning needs led me to hiring them. And boy was I in for a surprise! A cleaner named Marie showed up, spoke perfect English, aligned on what needs to be done in the first 5 mins and went like a rocket. She took care of my cleaning needs in 2 hours for which other cleaners take like 3 hours…truly express cleaning. Good quality, fast service, ease of usage…I don’t have enough good words to say.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Standard cleaning, General housekeeping
Highly recommended service!The booking process was extremely smooth and fast. The cleaner, Mary, was very polite and quick to respond, making our communication seamless with no stress. In only 2 hours, Mary cleaned my apartment spotless, she even threw the trash away for me, and went as far as to organize my clutter AND fold my clothes.I will definitely be booking here again! Thank you so much!
Highly recommended! Making the appointment online was smooth and quick. Email exchange with supervisor was great. Customer service online and by the actual cleaner herself was first class. Timely, respectful work. Will certainly use this service again.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Standard cleaning, General housekeeping, Mattress cleaning
Great experience. With Tokyo Cleaner JP ! I was able to speak to someone on the phone - very important - specify my available date and time, then send an email with the cleaning scope. The cleaner was prompt, friendly, efficient, and did a fantastic, thorough job in a short time. Will definitely use this service again. 😀
The cleaner lady provided excellent English communication, professional service, and went the extra mile to help with additional tasks when time allowed. Despite my challenging work and health issues, the efficiency and attention to detail were remarkable. I'll definitely be a regular customer. Highly recommended!